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Keywords: Ice-breaker; Building Trust; Empathy
Objectives: Finding out how somebody really feels.
Making people feel that their feelings are important.
Target group: One-to-one or small groups of people who meet regularly. It is especially recommended for online groups.
Duration: 5 minutes
Methodology step by step: 1. Before beginning a training session or workshop, say to each participant ‘tell me how you are’ or ‘tell me how your week has been’. Allow them to speak without interruption.
2. After each participant has had this opportunity to say how they really feel, then begin the training session or workshop.

NOTE: The question should be asked systematically and consciously before each session. It gives the participants confidence that their feelings are taken seriously, which is essential for learning effectively.
Resources needed: None
Challenges: The trainer must be very good at time management. The risk is that the discussion of personal problems will take too long.